1.We analyze the client's current financial situation (where they are now), and, through the interview process, establish their priorities, regarding their financial wishes (where they want to be). We then match their current financial situation & future financial wishes with a mortgage solution that is tailor made to their goals (it gets them on the road to where they want to be) that best aligns with the client's life style.
2. Once the client and Fairway have agreed on the loan program, Fairway works to expeditiously close the transaction with the least amount of inconvenience.
3. Once the loan closes, our job truly begins. Through consistent application of our database & client retention contact program, We stay in touch with our clients on a regular basis, advising them on how to best help themselves overcome their challenges, adding true value to the relationship. In the long term, we provide the client with a "one stop shop" for all current market trends & professional services referrals. Thus our mission is to create "raving fans" about our company by providing customer service that is "Legendary" not just "satisfactory."
In conclusion, we earn the right to be a trusted financial advisor by providing them with so much value that they consider us to be an integral part of their lives. At this point, they have become clients not just for one transaction, but for life.
Incorporated - April, 1996
Branches - 77
2009 Volume- $2.00 Billion (as of 7/29/09)
2008 Volume -$1.97 Billion
2007 Volume -$1.62 Billion
2006 Volume -$1.60 Billion
2005 Volume- $1.60 Billion
2004 Volume- $1.22 Billion
2003 Volume- $1.50 Billion
2002 Volume- $1.20 Billion
2001 Volume- $1.00 Billion